Upon returning from travel, how long must I wait before coming in for a treatment?
Clients who have recently returned from traveling must wait a minimum of two-weeks prior to coming in.
Are there any age restrictions to receive treatment or partake in MassageFit Solution's classes?
You must be at least 18 years old.
What should I wear to my session?
Your visit is about relaxation, so please wear what you feel most comfortable in. You can also change in the treatment room.
How soon should I arrive prior to the start of my appointment?
Please arrive at least 10 - 15 minutes before the start of your appointment, especially if it is your first time visiting us. You will be required to fill out a release form.
What if I need to cancel an appointment?
We kindly request 24 hours notice to cancel an appointment. Please contact us as soon as possible to cancel an upcoming appointment. There will be a $50 cancellation fee for appointments canceled the day of.
What if I'm running late to my appointment?
Please contact us even if you are running late, it will either shorten your session or we may have to reschedule your appointment for a later date or time. If your session is shortened it will end on time so that it does not cut into the next guest's appointment.
What is the best way to book a massage appointment?
Please book an appointment via Calendly here.
May I request a female or male massage therapist?
At this time we only have female massage therapists, however we are more than happy to refer you to another local business that does.
Can I partake in any massage services if I am pregnant?
Women in their first trimester cannot recieve massage services until they have reached their second trimester.
Are children or pets allowed in the treatment room?
For complete relaxation and the enjoyment of your experience, children and/or pets are not permitted.
How far in advance do I need to notify you if I wish to plan for an event?
We usually ask for three months in advance notice, however this depends on the size and time of the year. The soonest you have a date in mind, please notify us and we can help plan along the way.
Can events be hosted at MassageFit Soultions spa?
Unfortunately, we are unable to accommodate events at the spa.
Where is the MassageFit Solution spa located?
Our spa is located inside the Urban WORKlofts building, which is located next door to the old Rainier Brewery building. If you are heading southbound on Airport Way South, make a left on South Horton Street. If you are heading northbound on Airport Way South, make a right on South Horton Street.
Is parking free?
Free parking is available on the first and second floor of the building however, you must park in spots that are designated "Vistor Parking" or you will be ticketed.
Where can I purchase a MassageFit Solutions gift card?
Gift cards can be purchased here.
For more in-depth questions, please contact us!